Frequently Asked Questions

FAQ

Frequently Asked Questions

FAQ

Can’t find an answer? Contact Us here.

What DNS records are supported?

We support the following DNS records: A, AAAA, AFSDB, CERT, CNAME, DNSKEY, DS, HINFO, KEY, LOC, MX, NAPTR, NS, NSEC, PTR, RP, RRSIG, SPF, SSHFP & SRV.

Can I import my DNS records?

We have multiple methods you can use to import your domains and records including Importing from a zone file and Importing records using AFXR (zone transfer). Business Plus and Enterprise plan customers can also script this using the REST API.

Do you have an API?

DNS Wizard provides REST API functionality with our Business Plus and Enterprise plans.

Do you support IPv6?

IPv6 is fully supported by DNS Wizard.

Do you offer Vanity DNS?

Vanity DNS is a method of re-branding DNS Wizard name servers as your own, using your own domain name. Vanity DNS is supported by DNS Wizard.

Do you support GeoDNS?

DNS Wizard infrastructure uses an Anycast addressing and routing methodology to ensure DNS queries are handled by a name server as close as possible to the source of the query. GeoDNS is not currently supported.

Do you offer an SLA?

DNS Wizard offers multiple Service Level Agreements depending on the plan tier. Standard SLA is included with all business plans and Enterprise SLA is included with the Enterprise plan.

Do you support DNSSEC?

DNS Wizard has full support for DNSSEC with our Business Plus and Enterprise plans.

Can I enable Two Factor Authentication?

DNS Wizard supports Two Factor Authentication on all plan types at no additional cost using Google Authenticator. Two Factor Authentication can easily be enabled from inside the client area.

Can I add additional user accounts?

DNS Wizard supports adding additional staff users, who will login with their own email address and password. Furthermore, you can define permissions on a user by user basis and even choose which domains/zones they are allowed to manage. This is a suitable solution for multiple employees within an organization, but not suitable for reselling.

Can we restrict login access to specific IP addresses?

Yes, DNS Wizard supports adding a list of allowed IP addresses of which can access your account. Only login requests from a matching IP will be allowed to login with the matching username and password.

You’re an Australian company, why are your prices in USD?

DNS Wizard is a subsidiary of Entity Data Pty Limited; built to do business in a global market, not just in Australia. We may decide to implement multi-region pricing in the future allowing payment in the local currency in some countries, but for the moment we’ve chosen USD. Australian customers will also be billed GST.

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